Do I need special equipment for a video appointment?

Usually, a phone, tablet or laptop with a camera, microphone and internet connection is enough. A stable place for your device and a sturdy chair are useful. Check with the clinic before buying any exercise equipment.

Can I attend if I do not have scan reports?

Yes. Keep any existing relevant reports ready, but tell the clinic if you have none. The physiotherapist can start by discussing your symptoms and history, then advise whether further assessment is needed.

What if I need help with the call or prefer Hindi?

Let the clinic know your preferred language when booking and ask what support is available. A trusted family member can help with the device or communication if you wish. Tell the physiotherapist who is present.

Prepare for Video Physiotherapy

A little preparation can help your video physiotherapy visit run smoothly. Here’s what to set up, wear and keep ready.

Your first video physiotherapy appointment may feel unfamiliar. You might wonder where to place your phone, what to wear or how a physiotherapist can assess you through a screen. A few simple preparations can make the conversation and movement checks easier.

For people in Ranchi and nearby areas, a video appointment can offer a convenient way to discuss symptoms and receive guidance. At The RNB Clinic, the aim is to understand your concerns and help decide what support is appropriate, including whether an in-person assessment is needed.

Check your connection and appointment details

Confirm the appointment time, the app or video link you will use, and how to contact the clinic if the call drops. Download any required app beforehand and test your camera, microphone and internet connection.

Charge your phone, tablet or laptop, and keep the charger nearby. Join a few minutes early so you have time to resolve connection problems. If your internet is unreliable, let the clinic know before the appointment so you can discuss a backup plan.

Make a clear, comfortable space

Choose a quiet, private area with enough light for the physiotherapist to see you clearly. Face a window or lamp rather than sitting with a bright light behind you. Let others at home know you need some uninterrupted time.

Clear loose rugs, wires and other obstacles from the space around you. Place your device on a stable surface so you do not need to hold it while moving. Keep a sturdy chair nearby, and be ready to adjust the camera if the physiotherapist needs a different view.

If you have difficulty standing, walking or managing the device, tell the clinic beforehand. You can ask a trusted person to help, with your consent, but you should not attempt movements that feel unsafe.

Wear comfortable clothes and gather useful information

Wear clothing that allows easy movement and lets the physiotherapist see the relevant area comfortably. For example, loose shorts may help during a knee assessment. You can ask for privacy or an alternative camera angle at any point; you do not need to expose an area you are uncomfortable showing.

Keep any relevant prescriptions, scan reports, previous treatment notes and a list of medicines nearby. Existing reports can be useful, but do not arrange new tests simply to prepare for the call unless your treating clinician has advised them.

Write down when the problem started, what makes it better or worse, and how it affects daily activities. Include your main questions and a practical goal, such as sitting more comfortably at work or managing stairs.

Know what to expect during and after the call

The physiotherapist will usually begin by asking about your symptoms, health history and goals. They may then ask you to show certain movements. Video has limits: hands-on examination and some tests require an in-person visit.

Follow instructions at your own pace and say if a movement causes discomfort, dizziness or feels unsafe. Do not push through a movement just to demonstrate it. Tell the physiotherapist if you cannot hear or understand an instruction.

Before the call ends, check that you understand the agreed next steps. If exercises are suggested, ask how to do them, how often, and when to stop or seek advice. Request written instructions if helpful, and confirm whether you need follow-up or an in-person assessment.